Resend Items
Discount offer valid until 11:59pm
Free shipping across Canada with UPS
30-Day Money-Back Guarantee
Free Shipping
We ship all orders with UPS tracked delivery. Place your order before 11:00 PM and we’ll dispatch it the next working day. Delivery is free, and you’ll receive a tracking link as soon as it ships.
30-Day Returns
Changed your mind? You can return your item within 30 days of delivery for a straightforward refund or exchange. Items should be unused and in their original packaging (including any tags/accessories).
If you’d like to start a return, contact our support and we’ll share simple step-by-step instructions. Please keep your proof of purchase handy.
Faulty or damaged items
You’re fully protected under the Consumer Rights Act 2015. If an item is faulty or not as described, you may be entitled to a repair, replacement, or refund. Just get in touch and we’ll resolve it promptly.
For full details, please see our returns policy.
Customer Reviews — Emily & Rose Toronto
Harper R.
Top quality!
"Fits perfectly and looks amazing. Couldn’t be happier."
Amelia C.
Easy exchange.
“I ordered the wrong size—support replied within an hour, refunded, and helped me reorder. Clear updates. Replacement arrived in two days and fits perfectly: comfortable, flattering, exactly what I wanted.”
Freya T.
Day-one comfort.
“Surprisingly comfy from day one—exactly like the photos.”
Georgia O.
Love It!
“I’m impressed by the silhouette and details—the stitching, hardware, drape. It feels refined without trying, transitions day to night, and works with jeans, tailoring, or a slip dress.”
Sophie R.
Excellent!
"Really pleased with my purchase — timeless style, great quality and so comfortable to wear."
Yasmin A.
Helpful support.
“Had a sizing question; got a fast, helpful reply and I’m thrilled with the result.”
Charlotte A.
Very satisfied
"The clothing feels sturdy and exudes class — exactly what I was looking for."
Grace O.
Perfect fit!
“Fit exactly as promised—clean lines, no pinching. Soft, breathable fabric for all-day comfort. Still looks fresh and holds its shape after a full day.”
Frequently Asked Questions
Answers to your questions.
Shipping
We ship all orders with UPS tracked delivery. Place your order before 11:00 PM and we’ll dispatch it the next working day. Delivery is free, and you’ll receive a tracking link as soon as it ships.
Returns
Not completely satisfied? No worries! You can return your order easily within 30 days of receipt. We’ll make sure the process is smooth and hassle-free, so you don’t have to worry.
Sizing
Our clothing fits true to size as shown in the size guide. Each product includes its own size chart, so you can always choose the right fit with confidence.
More Questions?
Any questions or need advice?
Don’t hesitate to get in touch — we’re here to help.
📧 Support:
info@emilyandrose-toronto.com
🕒 Opening hours
Mon–Fri: 9:00 AM – 5:00 PM
Sat–Sun: 10:00 AM – 5:00 PM